Doctors On Demand Raises $21 Million Series A

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San Francisco, Calif.-based telehealth startup Doctors On Demand announces that it has raised a $21 million Series A led by previous investor Venrock, and with additional support from Shasta Ventures and Virgin founder and billionaire Sir Richard Branson. As part of the new funding, Venrock will send partner Bryan Roberts to the Doctors On Demand board of directors. Prior to the round, Doctors On Demand had been running on a $3 million seed round that it closed in December 2013, bringing its total funding level to $24 million.

Doctors On Demand was founded by Adam Jackson, a serial entrepreneur running three startups concurrently, though with its new funding round Doctors On Demand is now the most highly funded of the three. 

Doctors On Demand offers online doctors appointments designed for patients that are sick, but do not require lab or imaging tests. Patients either download an app onto their smartphone or tablet, or go to the Doctors On Demand website to begin the session. After entering basic information about their symptoms, patients are paired with a local, board-certified doctor who who can evaluate basic issues like influenza or common infections, and then write them a prescription if needed. Doctors On Demand CEO Adam Jackson says that more than 80 percent of ED visits are addressing basic non-emergency issues that could be managed more efficiently and cost effectively on its platform.  Each visit costs $40, around the same as a typical ED visit co-pay, and requires no appointment, no wait-time, and no insurance. The platform is now live in 46 states.

Beyond marketing directly to would-be ED patients, Doctors On Demand is targeting major corporations as new customers. In addition to its funding round, the company also announced this week that Comcast has signed on as its first corporate customer. Comcast employees will now have access to virtual visits via Doctors On Demand. Shawn Leavitt, Senior Vice President of Global Benefits at Comcast, says ““Inconvenient and expensive urgent care visits are common choices for health treatment because employees often don’t know where else to go for everyday care. By using Doctor On Demand’s technology and making it available on computers and smartphones, our employees will have immediate and convenient access to thousands of board-certified US physicians to diagnose and treat issues from the common cold to sports injuries.”

The new funding will be used to grow Doctors On Demand’s employee base, expand its network of physicians, and develop new services.


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