eClinicalWorks Invests $25 Million to Open Patient Engagement Business Unit

2-11-2013 10-14-24 PM

Westborough, Mass-based eClinicalWorks announces a $25 million investment in its Health and Online Wellness, or Healow, business unit. The money will be invested over the next 12 months with the goal of increasing overall patient engagement. The company laid out a multi-faceted strategy for improving patient engagement, including encouraging physician-to-patient communication and streamlining patient access to medical records.

The first product released under the Healow program is an app that provides direct access to the patient’s complete EHR. That’s a first for the patient portal industry, which until now has operated under a more restrictive model where select information from the EHR would be pushed out to the patient’s account.

“In order to transform healthcare, patients need to be engaged. People are invested in and want to be engaged in their health as long as they trust the source of the information. We are confident the tools delivered through Healow will be successful due to the foundation we have built with more than 220,000 medical providers and because its solutions bring together cutting-edge technology and a critical component – the medical provider.” – Girish Kumar Navani, CEO and co-founder of eClinicalWorks.

The app will also include a bi-directional messaging system to provide patients a method of communicating with clinical staff at their practice. eClinicalWorks expects that the app will be available for download on iOS and Android marketplaces later this month.

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