Filament Labs Raises $1 Million Seed Round For Enterprise Patient Engagement App


Minneapolis, MN-based health IT startup Filament Labs announces a $1 million seed round led by Mercury Fund and with additional participation from angel investors and two current Filament Lab customers: Corinthian Health Services and Arcadia Home Care. Prior to the round, Filament’s only funding came from its involvement with Techstars Austin, which it graduated in November 2013.

Filament Lab markets a digital care plan solution called Patient IO that integrates clinical input into home-based chronic disease management. Health professionals establish a care plan for each patient, complete with tasks, educational materials, and reminders. This care plan is then delivered to the patient via a smartphone app where tasks can be marked as complete, educational material can be reviewed, and reminders can be acknowledged. Care providers can monitor compliance from afar, and adjust the care plan as necessary based on self-reported health data reported by the patient.

At the time of graduating from TechStars, Filament announced that it had signed Corinthian Health Services as one of its first customers. Filament was contracted to install its Patient IO platform across 20 Corinthian clinics. Now, Corinthian is live across all 20 facilities and Filament is in the process of implementing Arcadia. The fact that both Corinthian and Arcadia participated in the funding round despite barely being live with Patient IO, or not at all in the case of Arcadia, is a testament to the kind of lasting impression the fledgling startup develops in its customers.

Filament will use the funding to expand its team of engineers and, more specifically, some specific lacking features within its platform. Currently, Patient IO is available through either iOS or Android apps. However, Filament has learned in its early days that many of its core end users do not have smartphones. In response, the company will build out a full mobile-web solution for use with older web-enabled devices. Additional work will focus on migrating the patient outreach efforts to include an email-only solution. Beyond expanding its access to patients, Filament will build an API to integrate its care plans and health data collections with enterprise EHR systems in use within its customer organizations.

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