HealthLoop Raises $10 Million Series A For Patient Engagement Platform

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Mountain View, California-based digital health startup HealthLoop closes a $10 million series A financing round led by Canvas Venture Fund, with additional participation from Subtraction Capital. Canvas Ventures partner Rebecca Lynn will be added to HealthLoop’s board of directors as part of the deal.

Canvas Venture Fund was launched earlier this year by three partners from Morgenthaler Ventures. The new fund raised $175 million to focus on multi-million dollar investment rounds for early-stage companies working in mobile, health IT, financial technology, and enterprise technology. Morgenthaler Ventures, the parent company of Canvas Venture Fund, already has money in Practice Fusion and Doximity.

HealthLoop was founded by Jordan Shlain, MD, a nationally recognized healthcare innovator. Shlain is also acting Mayor of the San Francisco Health Service Systems Board, and sitting member on the board of the bipartisan Washington, DC policy think tank, Hope Street Group. As Shlain explains, “Medicine, at its best, is a conversation between a doctor and a patient, but conversations take time, and time is the most depleted resource in our healthcare system today. We’re reimagining the doctor-patient experience, using technology to empower these pivotal relationships.” Shlain says that preventative medicine is fundamentally hindered because patient symptoms go unreported between visits, which in many cases can lead to unnecessary emergency care.

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HealthLoop is working to redefine between-visit follow-up standards by creating a communication platform that automates the process of periodically reconnecting with patients to check in and make sure that things are going well. The platform follows the patients individual care plan, asking questions regarding a patients progress, and helping to monitor and collect information on clinical areas of concern.

In the background, the patient’s responses are screened and evaluated by HealthLoop’s analytics engines. Any patients that are experiencing new symptoms, or that are not keeping up with their care plan within a certain threshold, are placed on a work list so the clinic can call them to discuss their care and get them back on track. The goal is to help clinicians understand how their patients are trending while at home, and to focus clinical efforts on patients that will benefit from it most.

HealthLoop is also in an ideal position to help practices working in an ACO environment improve patient experience metrics, and possibly patient outcomes as well. CEO Todd Johnson, the former CEO and president of Salar, explains, “In order for our healthcare system to make a successful shift from volume-based care to value-based care, physicians need insight into what’s happening right now, with all of their patients.”

The initial version of HealthLoop was created for use in Dr. Shlain’s own office. The $10 million funding round will be used to enhance the functionality within HealthLoop’s platform, and accelerate development of its clinic follow-up protocols.

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